Got questions? We’ve got the answers
Below, you’ll find answers to some of our most common questions about The Marble Arch Hotel. If you need more details, don’t hesitate to get in touch with our team. We’re always happy to help.
-
Guests can take advantage of a 25% discount when parking at Care Park Oxford Street (West).. Bring your parking ticket to Guest Services for validation. This discount applies to hotel stays, dining guests, and event attendees but is not valid for pre-booked parking or during special events at Hyde Park.
Parking Address:
Care Park, Oxford Street (West), Bryanston Street, London, W1H 7AB
-
Check-in begins at 3pm. If you need an earlier check-in, let us know when booking. Please note that additional fees may apply. Alternatively, you’re welcome to leave your luggage with reception while you go and explore the city! Do ask our dedicated Concierge team for their local tips & recommendations.
-
Check-out is by 11am. Late check-out can be arranged for an extra fee; simply mention it at booking or speak to reception during your stay.
-
Our hotel includes 24-hour reception, fast and free Wi-Fi, room service, an express check-out service, a fully equipped gym, and a bar and restaurant offering a wide range of cuisines.
-
Absolutely! Our reception team will happily store your luggage before check-in or after you check-out, allowing you to make the most of your time in London.
-
No. All Thistle Hotels (including The Marble Arch Hotel) are strictly non-smoking, including electronic cigarettes and vaping, in accordance with UK legislation.
-
Yes, fast and free Wi-Fi is available in all rooms and public areas throughout The Marble Arch Hotel.